Community Data Solutions

Affordable case management solutions for the community sector

Client Timeline Report – spotting the service trends for your clients

So often when working with clients it is difficult to track across multiple programs the pathway of a client. For instance whether they have been under-serviced or over-serviced, whether they have had enough direct contact to support your work with them and so on. Community Data Solutions has sought to help organisations manage this issue …

Integrate Website enquiry channel with your CRM

A major challenge for Community Services organisations is being able to harvest general public enquiries for your services from your website. Community Data Solutions has now solved this problem for our customers and can integrate with your website to push enquiries into any Community Data solutions data system. The tool developed is highly configurable and …

Protect your User Account and Customers with Multi-Factor Authentication

Many social media and business applications are now requiring multiple methods of verifying your identity when you login. Where previously you were only asked to enter your username and password to access your cloud apps, or your work system, it is now common to input a short code that is texted to you or generated …

Secure File Transfer feature added to Community Data Solutions software

South Australia’s a leading software provider to Community Service agencies, Community Data Solutions is acutely aware of the importance of developing new features to its product suite, due to the advent of the COVID-19 pandemic. We are very much aware of the growing importance to support your Clients remotely and understand this may continue for …

Outcomes Frameworks available in Community Data Solutions

Community Data Solutions has flagged in previous blogs the growing expansion of outcomes frameworks across the Community Services sector. Our capacity to manage multiple frameworks within our case management tool is highly effective. We do this through our integration with CommunityCI a tool built for the core purpose  of outcomes management. Over the last few …

Emergency Relief

Emergency Relief and COVID19

Community Data Solutions has developed an online Emergency Relief software tool used by Community Information & Support Victoria CISVIC, a peak body for helping delivering Emergency Relief in Victoria. Kate Wheller CEO of CISVIC outlines below how they are adapting to the new circumstances of COVID19 in delivering Emergency Relief throughout Victoria. CISVIC has over …

Working with data management systems for Agencies with some of our most disadvantaged people

One of the pleasures of supporting community organisations through our software, is our ability to work rapidly and efficiently with organisation with very specialist needs.  One of the challenges for Community Organisations that operate residential care services and diversionary programs for people at high risk, is being able to manage two very different types of …

Youth Residential Data Management

There is a growing need for young people in Australia for residential support services and many of Community Data Solutions customers have requested support in developing modules with youth residential needs in mind. Consequently, CDS in working closely with a new customer that operates a large youth residential program in Queensland, has developed a more …

Data Exchange Dashboard Released

Community Data Solutions have now released a Data Exchange Dashboard for all clients that report via DSS Data Exchange. This feature is provided as a part of Community Data Solutions – CRM software. The Data Exchange Dashboard provides visibility on sessions, cases, and clients that are reportable for the upcoming reporting period. This way organisations …

Dylane Whiteley

Community Data Solutions is pleased to announce that it has recruited a well known talent data specialist to its team in NSW. Dylane Whiteley formerly of Anglicare NSW/ACT has joined our team and will be supporting our Eastern Seaboard customers. Dylane is based in regional NSW and will work with our Sydney based customer solutions …