Community RM is an enterprise level Contact Relationship Management system developed specifically for the Community Sector. The application, developed in Canada, has been adapted for use in Australia to deliver organisation wide cloud base solution that incorporate State and Commonwealth program integrations, reporting and service delivery workflow.
Product Features
- Manage user access via SSO
- Manage multiple programs
- Manage document templates and forms
- Manage service workflow
- Manage service compliance
- Manage staff availability
- Enrol clients to programs and groups with automated processes
- Use built in reports or build your own reports with Community BI reporting server
- Microsoft Outlook integration
- Manage appointment and appointment reminders via SMS and Email notifications
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