Community Data Solutions

Affordable case management solutions for the community sector

CDS CRM Software Links With NDIS Provider Portal

Through our ongoing consultations with both the NDIA and disability service providers across Australia, we’re familiar with the regular requirements of updates to the Provider Portal. The changes to the Provider Portal last month include: Updates to the export functionality; removal of internal system fields from the output file and the ability to choose the …

Tips for NFP Board Members to Help Develop their Organisation

We exhibited at the Better Boards Conference in Adelaide and thought this was an appropriate time to consider the data management issues that boards should be thinking about, particularly in the community services space. Much of the data collected by community service not-for-profits is fragmented, and data policy is often driven by Government funding reporting …

Free Webinar – The NDIS and Your Organisation: why data management is key to a smooth transition

Due to the level of interest generated from our last blog on transitioning to the National Disability Insurance Scheme, Community Data Solutions are now offering 1 hour webinars on this topic, with the first taking place on 30 May, 2014. Learn best practices for data management, and hear real-life case studies from Community Data Solutions …

15 Steps to The Right CRM for your Community Services Organisation

Our organisation has grown out of the Not-for-Profit sector, and we have worked extensively over the last four years to assist agencies across Australia sort through their data management issues. During our consultations we hear many horror stories of Not-for-Profit organisations purchasing expensive and incompatible Client Relationship Management (CRM) products and services. There are very …

Software for the National Disability Insurance Scheme (NDIS)

Community Data Solutions has recently noticed a spike in interest regarding the development of online customer relationship management (CRM) NDIS software solutions for Australian disability services organisations. With the onset of the National Disability Insurance Scheme (NDIS), disability services organisations have a wide range of new challenges, especially in terms of receiving payment under the …