CommunityCM is an affordable, purpose-built CRM for Australian community services that securely manages client data, streamlines reporting, and supports better outcomes in one easy-to-use platform.

CommunityCM is a purpose-built customer relationship management (CRM) platform designed specifically for the Australian community services sector. Developed in partnership with hundreds of organisations, it delivers affordable, flexible solutions tailored to the unique needs of not-for-profits. 

The platform enables organisations to securely capture and manage client information, track engagement, develop case plans and assessments, and generate required reports and extracts, including DEX, SCORE, IRIS, R2D2 & NCFAS, Family Preservation InfoLink assessments and reporting.

With seamless integration into tools like CommunityForms, CommunityBI, and CommunityImpact, CommunityCM supports end-to-end service delivery, from intake through to outcomes measurement and reporting. 

Designed for ease of use and scalability, CommunityCM helps organisations centralise data, improve data integrity, and monitor operational performance. Backed by local expertise and dedicated support, it provides a reliable, sector-specific solution that evolves alongside organisational and regulatory requirements.