CommunityRM is an enterprise-grade, cloud-based CRM for Australian community services that supports scheduling, communication, service delivery, reporting, and workflow management with strong security, integrations, and the ability to complete simple self-customisations and form builds, delivering value for money as your organisation evolves.

CommunityRM is an enterprise-grade CRM designed specifically for the Australian community services sector. It provides a secure, cloud-based platform that supports organisation-wide service delivery, integrates with State and Commonwealth programs, and enables streamlined, accurate reporting. 

The system includes Microsoft 365 (Outlook) integration for scheduling and reminders, live DEX reporting, and strong security features such as SSO and audit logs. CommunityRM offers flexible relationship management, a highly customisable data model, and configurable document and form management tools. 

With in-built reporting, adaptable workflows, and the ability to easily update programs, fields, and language settings, organisations can tailor the system to their needs—without relying on developers. This self-sufficiency not only improves efficiency but also delivers excellent value for money as your organisation evolves.